Security Letter

At eduSYMS, we prioritize the security of your personal information and are committed to maintaining the highest standards of data protection. This Security Letter outlines our dedication to safeguarding your data and the measures we implement to ensure its integrity and confidentiality.

Our Security Commitment

eduSYMS employs comprehensive security protocols to protect your data from unauthorized access, breaches, and other potential threats. Our commitment encompasses:

• Implementing advanced encryption technologies for data transmission and storage.
• Regularly updating and patching our systems to defend against vulnerabilities.
• Conducting periodic security assessments and audits to evaluate our defenses.

Data Access Controls

Access to your personal information is strictly limited to authorized personnel who require it to perform their job functions. We enforce role-based access controls and ensure that all employees undergo regular training on data protection best practices.

Incident Response

In the event of a security incident, eduSYMS has a robust incident response plan in place. This includes:

• Immediate containment and mitigation of the threat.
• Thorough investigation to determine the cause and impact.
• Notification to affected individuals and relevant authorities, as required by law.
• Implementation of corrective actions to prevent future occurrences.

Third-Party Security

When partnering with third-party service providers, we ensure that they adhere to strict security standards. All third parties are required to sign data protection agreements and comply with our security policies to maintain the confidentiality and integrity of your data.

Continuous Improvement

Security is an ongoing process. eduSYMS continually reviews and enhances its security measures to stay ahead of emerging threats and to comply with evolving data protection regulations.

Your Role in Data Security

We encourage you to take an active role in protecting your personal information by:

• Creating strong, unique passwords for your accounts.
• Regularly updating your passwords and security settings.
• Being cautious of phishing attempts and suspicious communications.

Contact Us

If you have any questions or concerns about our security practices or believe your data may have been compromised, please contact our Security Officer:

Email: [email protected]

Telephone: +27 12 881 7331