Pricing

Plans built around your institution.

eduSYMS pricing scales with the number of learners, the products you need, and the deployment context — not arbitrary user seats. Pick the tier that matches your reality, talk to us, and walk away with a tailored quote in 30 minutes.

POPIA-aligned · No setup fees on Starter · Annual or termly billing

Starter

Single-site primary schools, micro-SDPs, and pilot deployments.

From a few hundred learners Per institution · annual or termly

  • Core SiMS: records, attendance, fees
  • Parent portal & learner portal
  • SA-SAMS & LURITS exports
  • Basic chatSYMS messaging
  • POPIA-aligned by default
  • Email support

Institution

Universities, multi-campus colleges, and large school groups.

Up to ~10,000 learners Per institution · annual

  • Everything in Growth
  • eduSYMS Edge for low-connectivity sites
  • eduPLAY for learner engagement
  • Group-level dashboards & governance
  • HEMIS / CHE submission packaging
  • Dedicated customer success manager

Enterprise

Federations, public-sector bodies, and provincial deployments.

10,000+ learners Custom contract

  • Everything in Institution
  • Custom integrations & data feeds
  • SLA-backed availability & support
  • On-site deployment options
  • Procurement-friendly contracts
  • Onboarding & training programme

Pricing varies by institution size, the product mix you need, and the deployment context — rural offline-first sites, for example, often have different needs than metropolitan multi-campus groups. We tailor every quote.

What's in each plan

The full comparison

A scan-friendly view of which modules and capabilities are included at each tier.

Feature Starter Growth Institution Enterprise
Core operations
Student & staff records
Attendance & registers
Fees & billing
Parent portal
Mobile app
Communication (chatSYMS)
Email & SMS messaging
WhatsApp Business API
Pre-approved templates
Two-way inbox & routing
Skills & compliance (skillSYMS)
Digital Portfolio of Evidence
Assessor & moderator workflow
NLRD & QCTO MIS exports
ICASS continuous assessment
Infrastructure
Multi-campus / multi-site
eduSYMS Edge (offline-first)
Group dashboards & governance
Custom integrations
Engagement
eduPLAY (gamified learning)
Compliance
SA-SAMS & LURITS
DHET / HEMIS / CHE
POPIA & audit logs
Support
Email support
Priority response
Dedicated CSM
SLA-backed availability
On-site trainingOptional

Common questions

Pricing · FAQ

How do I get an actual price?

Book a 30-minute demo. We'll ask about institution size, product mix, deployment context, and timing — and send you a quote within a day or two. No back-and-forth, no sales theatre.

Is pricing per learner, per seat, or per institution?

Per institution, with bands by learner count. Staff seats are unlimited within your institution — we don't charge per-administrator or per-teacher.

Can I pay termly instead of annually?

Yes. Starter and Growth tiers can be billed termly to align with school cash flow. Institution and Enterprise tiers are typically annual but flexible on payment terms.

Are there setup fees?

Starter has no setup fee. Growth includes a small one-off configuration fee. Institution and Enterprise include a structured onboarding programme with implementation support — scoped per contract.

Do you offer discounts for non-profits or rural schools?

Yes. We offer reduced pricing for registered non-profits, rural learning hubs, and public-sector pilots. Mention your context when you book.

What if my institution outgrows a tier?

Tier upgrades are pro-rated within the contract term. There's no penalty for moving up — we'd rather have you on the right tier than the cheapest one.